Search Repository Universitas Fort De Kock

Coronavirus Diseases 2019 (Covid-19) dinyatakan oleh WHO (World Health
Organization) sebagai global pandemi yang tidak hanya menyebabkan kematian tapi juga menimbulkan kerugian ekonomi yang cukup besar, berdasarkan survey yang dilakukan di universitas fort de kock didapatkan bahwa ditinjau dari aspek realibel tidak puas 59,1%, aspek responsive puas 68,7%, aspek empaty tidak puas 59.1%, aspek assurance tidak puas 59,2%, aspek tangibel tidak puas 41,25%.tujuan penelitian ini adalah untuk mengetahui faktor yang berhubungan dengan kepuasaan mahasiswa
terhadap perkuliahan online pada masa pandemi covid-19. Jenis penelitian ini adalah deskriptif analitik dengan pendekatan Cross sectional study. Populasi dalam penelitian ini adalah semua mahasiswa fakultas kesehatan sebanyak 991 responden cara pengambilan sampel dengan accidental sampling sebanyak 91 orang. Penelitian telah dilaksanakan pada tanggal 9 Juli s/d 31
Juli 2021. Hasil penelitian berdasarkan analisa univariat dan bivariat kepuasaan responden puas sebanyak 48 orang (52,7%). aspek reliabel (Kehandalan) baik sebanyak 53 orang (58,2%). Responsive responden tidak baik sebanyak 47 orang (51,6%), empati responden, baik sebanyak 48 orang (52,7%), Assurance (Jaminan) responden tidak baik sebanyak 53 (58%), tangibel (bukti fisik) responden baik sebanyak 56 (61,5%). aspek reliabel (kehandalan) terhadap kepuasaan responden diperoleh p value = 0,0005 kepuasaan dengan aspek Responsive (Daya Tangkap) p value = 0,0005 kepuasaan dengan aspek empati p value = 0,0005 kepuasaan dengan aspek Assurance (Jaminan) p value = 0,0005 kepuasaan dengan aspek Tangible
(bukti fisik) p value = 0,002. Berdasarkan hasil analisis dapat disimpulkan bahwa koifisen determinasi mutu responsive (daya tangkap) didapatkan nilai OR 13,125, hasil analisis menunjukkan variabel responsive (daya tangkap) dengan tingkat kepuasan pembelajaran online berpengaruh dari variabel yang lain. Diharapkan kepada dosen fakultas kesehatan universitas fort de kock, untuk bisa lebih cepat tangkap dalam pelayanan kepada mahasiswa selama perkuliahan online.

Coronavirus Diseases 2019 (Covid-19) is declared by WHO (World Health
Organization) as a global pandemic and in Indonesia it is declared as a type of disease that causes a public health emergency, which not only causes death but also causes considerable economic loss, so efforts need to be made countermeasures including prevention and control, in order to provide a reference in efforts to prevent and control Coronavirus Diseases 2019 (Covid-19)Type of research is descriptive analytic with a cross sectional study approach. The population in this research is all students of the health faculty. The sample is determined by accidental sampling as many as 91 participants. The research is conducted for 3 weeks. The results of the research based on univariate and bivariate analysis of respondents' satisfaction are satisfied as many as 48 participants (52.7%). reliable aspect (Reliability) is good as many as 53 participiants (58.2%). Responsive respondents are not good as many as 47 participants (51.6%), empathy respondents, good as many as 48 participants (52.7%). Assurance (guarantee) respondents are not good as many as 53 (58%), tangible (physical evidence) respondents are good as
many as 56 (61.5%). reliable aspect (reliability) on respondent satisfaction obtained p value = 0.0005 satisfaction with Responsive aspect (capability) p value = 0.0005 satisfaction with empathy aspect p value = 0.0005 satisfaction with Assurance aspect p value = 0 .0005 satisfaction with Tangible aspects (Physical Evidence) p value = 0.002. Based on the results of the analysis, it shows that the coefficient of determination of the quality of tangible and the level of student satisfaction with online class is 4,249. The results of the analysis show that tangible variables and the level of online learning satisfaction have an effect on other variables and it is expected that respondents will continue to have a sense of responsibility, discipline, remain active in carrying out positive and creative activities, diligently participate in
webinars and always want to improve learning achievement even though learning isd done by online.