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Masa pandemi masyarakat dituntut untuk mematuhi protokol kesehatan
sebagai upaya untuk mencegah penularan covid-19.Di Puskemas Tigo Baleh
terdapat kasus postif covid-19 dengan jumlah 168 orang.tujuan dari penelitian ini adalah Faktor-faktor yang berhubungan dengan Kepatuhan masyarakat Pada Era New Normal pada saat pandemi Covid-19 di wilyah Kerja Puskesmas Tigo Baleh Kota Bukittinggi Tahun 2021. Jenis penelitian ini menggunakan metode deskriptif analitik dengan menggunakan desain cross sectional. Teknik pengumpulan data diperoleh melalui observasi, wawancara dan kuesioner, sampel dari penelitian ini adalahmasyarakat yang berkunjung ke puskesmas Tigo Baleh sebanyak 99 sampel. Pengambilan sampel menggunakan teknik accidental Sampling. Analisis data dilakukan dengan cara univariat dan bivariat dengan menggunakan uji chi square, serta waktu penelitian tanggal 9-25 Agustus 2021. Dari hasil penelitian dapat diketahui yang memiliki ketidak patuhan masyarakat sebanyak 57,6%, pengtahuan Tinggi 69,7%, sikap negatif 52,5%, dukungan keluarga kurang baik 61,6% dan peran peran tenaga kesehatan kurang baik 58.6%. Dari hasil analisis terdapat hubungan antara pengetahuan (p = 0.021, OR = 3.382), sikap (p = 0.001, OR = 5.882), dukungan keluarga (p = 0.001, OR = 6.094), dan peran tenaga kesehatan (p = 0.001,OR = 6.769) dengan kepatuhan masyarakat. Kesimpulan penelitian diketahui ada hubungan antara pengetahuan, sikap, dukungan keluarga dan peran tenaga kesehatan dengan kepatuhan masyarakat. Diharapkan kepada responden untuk tetap mematuhi protocol kesehatan pada masa era new normal pada saat covi-19 saat sekarang ini.

During the pandemic, people are required to comply with health protocols as an effort to prevent the transmission of covid-19. In Tigo Baleh Community Health Center, there are 168 people confirmed positive during the Covid-19 pandemic in Tigo Baleh Health Center Work area, Bukittinggi in 2021. The type of this study was descriptive analytic method by using cross sectional design. There were 99 people who visited Tigo Baleh Community Health Center by using accidental sampling technique were chosen as the samples. It was
conducted on August 9-25, 2021.The data were collected through observation,
interviews and questionnaires. Then, it was analyzed by univariate and bivariate analyze by chi square test. From the results of the study, it can be seen that 57.6% were disobedience, 69.7% had high knowledge, 52.5% had negative attitude, 61.6% had poor family support and 58.6% had poor health worker roles. From the results of the analysis, there was a relationship between knowledge (p = 0.021, OR = 3.382), attitudes (p = 0.001, OR = 5.882), family support (p = 0.001, OR = 6.094), and the role of health workers (p = 0.001, OR = 6,769) with community compliance. In short, there was a relationship between knowledge, attitudes, family support and the role of health workers toward community compliance. It is expected that respondents to continue to comply with health protocols during the new normal era during the current Covid-19 era.