Search Repository Universitas Fort De Kock

Kapitasi Berbasis Komitmen Pelayanan (KBKP) adalah penyesuaian besaran tarif kapitasi berdasarkan hasil penilaian pencapaian indikator pelayanan kesehatan perseorangan yang disepakati berupa komitmen pelayanan Puskesmas dalam rangka peningkatan mutu pelayanan. Metode penelitian kualitatif, pendekatan fenomenologi. Dilakukan di Wilayah Kerja Dinas Kesehatan Kota Payakumbuh, bulan Juni Juli 2018. Informan sejumlah 34 orang. Pengumpulan data melalui wawancara mendalam.dan diolah serta dianalisis secara kualitatif. Hasil penelitian diketahui kebijakan KBKP terlaksana diseluruh puskesmas dengan jumlah SDM, Dana dan sarana prasarana yang cukup pada puskesmas. lingkup pelayanan pada kegiatan UKP dan UKM melalui pendekatan promotif dan preventif. Proses pencapaian indikator terkendala pada indikator angka kontak dan Rasio Peserta Klub Prolanis Rutin Berkunjung (RPPB) ke Puskesmas. Sedangkan indikator Rasio Rujukan Non Spesialistik (RRNS) pada zona aman. Output yang dihasilkan pelayanan kesehatan Puskesmas dengan KBKP memberikan kepuasan pasien, sistem kerja lebih terstruktur, pelayanan yang berkualitas dan profesional. Kesimpulan adalah puskesmas harus meningkatkan koordinasi kegiatan UKM dan UKP di puskesmas dengan lebih mengutamakan promotif dan preventif untuk meningkatkan capaian indikator KBKP yang berdampak pada pembayaran kapitasi oleh BPJS untuk pendanaan kegiatan operasional puskesmas.

Service Commitment-based Capitation (KBKP) is an adjustment of the capitation rate based on the results of the evaluation of the achievement of agreed individual health service indicators in the form of commitment to Healthcare services in order to improve service quality. Qualitative research methods, phenomenological approaches. Performed in the Work Area of the Payakumbuh City Health Office, June - July 2018. Informants were 34 people. Data collection through in-depth interviews and processed and analyzed qualitatively. The results of the study revealed that the KBKP policy was implemented throughout the Healthcare with sufficient number of human resources, funds and infrastructure at the Healthcare, scope of service in UKP and UKM activities through a promotive and preventive approach. The process of achieving indicators is constrained by the contact number indicator and the Routine Prolanis Club Participant Ratio (RPPB) to the Healthcare. While the Non Specialistic Reference Ratio (RRNS) indicator in the safe zone. The output produced by the Healthcare service with KBKP provides patient satisfaction, a more structured work system, quality and professional services. The conclusion is that the Healthcare must improve the coordination of UKM and UKP activities in the Healthcare by prioritizing promotion and prevention to improve the achievement of the KBKP indicators that have an impact on capitation payments by BPJS to fund the operation of the Healthcare.